Returns & Refund Policy
We want you to be completely satisfied with your purchase. Please review our return policy below.
30-Day Return Window
You have 30 days from the date of delivery to request a return. If 30 days have passed since your delivery, we are unable to offer a refund or exchange.
Eligibility Requirements
To be eligible for a return, the following conditions must be met:
- •The product must be unopened and unused, in its original sealed packaging.
- •The product must be in the same condition that you received it.
- •You must have proof of purchase (order confirmation email or receipt).
Please note: For health and safety reasons, we cannot accept returns on opened or partially used supplement products.
How to Initiate a Return
To start a return, please email us at [email protected] with the following information:
- •Your order number
- •The product(s) you wish to return
- •The reason for your return
We will respond within 1–2 business days with return instructions and a shipping address.
Return Shipping
The customer is responsible for all return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned item without tracking.
Original shipping fees paid at the time of purchase are non-refundable.
Refund Processing
Once we receive and inspect your returned item, we will notify you by email. If your return is approved, your refund will be processed as follows:
- •Refunds are issued to the original payment method.
- •Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or credit card provider.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [email protected] with a photo of the issue. We will arrange a replacement or full refund at no additional cost to you.
Exchanges
We do not offer direct exchanges at this time. If you would like a different product, please return your original order (following the policy above) and place a new order on our website.
Questions?
If you have any questions about our return policy, please don't hesitate to reach out.
[email protected]